Customer collection notice · Version 2026-07-15

Before you provide a document.

The business or practice named on your secure request is collecting the requested information for the AML/CTF purpose stated on that request. AML Sorted, operated by Advery Pty Ltd, provides the secure collection and storage service on that business's behalf.

What may be collected

The request may ask for identity, address, authority, source-of-funds, source-of-wealth or another supporting document. Do not provide a document that is not listed or needed for the stated purpose.

Why it is collected

The requesting business may need the information to identify and verify a customer or representative, understand ownership or control, assess risk, conduct enhanced due diligence, monitor a relationship or keep evidence of its AML/CTF decisions. If you do not provide it, the business may be unable to complete its checks or provide the relevant service.

Access and disclosure

The document is available only to authorised users of the requesting business after it passes malware scanning. It may be disclosed to service providers supporting secure storage and processing, or where required by law. Primary evidence is stored in Sydney. Limited metadata and encrypted backups may be processed in the United States or other countries where AML Sorted's providers operate.

Security and retention

Uploads are encrypted in transit, quarantined, checked for file type and malware, and kept in private storage. AML/CTF retention periods commonly continue for seven years from a legally defined event. Earlier deletion may not be available where the requesting business must keep the record or a legal hold applies.

Questions, access and correction

Contact the business named on the request first about why the document is required, whether it can be corrected or how it will be used. For questions about AML Sorted's handling of the upload, contact support@aml-sorted.app. See the full privacy policy for complaint and provider information.